OUR SERVICES ARE A SMASH HIT

I just wanted to express my thanks to you and those who did such a great job on the repairs to my old Statesman, I love this old car and the Bump have breathed new life into her, it looks great, thank you. I really appreciated the professional way the Bump Shop managed my job and communicated with me.

I won’t hesitate in recommending the Bump shop to any of my friends or colleagues who maybe in need in the future.

Adrian

Thank you to All at The Bump Shop.

My story experiencing this automotive panel repairer.

I am an prestige vehicle owner – Land Rover. With Brisbane recently having hail storms my vehicle received more than a few dents on the roof, hood and RH side panels; some of the dents in tough places. Doing the right thing I visited two panel repairers, the second being ‘The Bump Shop’.
I am glad I did.

Arriving at The Bump Shop for a quote, I was greeted by Mr Paul Jennings, who does the repair quotes; he is thorough in reviewing repairs required, complimented with a sound understanding of what it will take to repair damage.

I was then taken on a tour of The Bump Shop’s ‘assembly line’ repair process and an overview of their ‘Clean and Green’ environmental outlook. The idea of having 20 or so different skilled tradespersons grouped into specific repair/finishing teams provides a personable focus on repair specifics. No distractions Whereby in a panel shop of say four tradesman doing ten different vehicle repairs all at the same time is somewhat “willy nilly”. Phones ringing, walk ins etc. are distractions to completing repairs (now where was I).

I delivered my vehicle for repair, cleaned, spotless.

And collected my vehicle, as if it was a brand new showroom vehicle, on the day I was advised it would be ready. Cleaned. Spotless.

A BIG THANK YOU to Les and his team; he is the floor supervisor, coordinating the vehicles and teams of trades persons in the ‘assembly line’ repair process.

The Bump Shop has my vote of confidence and I strongly recommend their trade knowledge/skill and customer focus. The Bump Shop ARE the Masters.

Michael B

Received the JAG F on 15/10. Looks better than new. Thank you for a great job

Chris S

I would like to draw your attention to the exceptional customer service I have received from Joe and the staff at the Bump Shop, Brisbane.

Following an incident resulting in interior damage to my MY13 Discovery Joe expedited the insurance assessment quickly and professionally taking possession of the vehicle and beginning work immediately. Throughout the months that followed waiting on replacement carpet to be sourced from Landrover UK, Joe kept me updated regularly and went to extra effort to return the vehicle in a useable form while we waited.

The standard of the repairs is very high and I couldn’t be more pleased with mine or my vehicles treatment at the Bump Shop.

Daniel Bulimba

Just wanted to say thanks to everyone for fixing up my little car so quickly. You got it back earlier than predicted and it was sparkling!!.the service and attitude of everyone was great……such a nice surprise.

Helen W

Gary I just wanted to let you know about great service from the Bump Shop who were recommended to me by Austral VW. I had a few small paint chips on my VW Polo which I brought from you just 12 months ago. Following advice from your Service team I followed up with the Bump Shop. They very kindly touched up the paint flaked areas and then gave me the balance of the paint they had made up, all at no cost.

It was great service both from your team and theirs!

Phil

With confidence I give testimony to The Bump Shop. The repairs to my new Golf were completed with high quality workmanship to return it to its perfect condition. I felt assured that I was leaving my car in the hands of people who care, take pride in their work and offer the best in terms of repairs or replacements with original parts. The significant work was completed efficiently so that I was able to enjoy driving my car again earlier than expected. The people at The Bump Shop are genuine, helpful, reliable and always pleasant. I recommend The Bump Shop with appreciation for their highest level of care and quality service.

Maria B – Nundah

Just wanted to thank you for the great job you did on fixing my car – thanks also for ensuring that I was able to pick it up yesterday. I appreciate your help.

Cameron P – Paddington

Thanks so much for your help with the car. I took lots of photos for Tony and he thanks you for the great job you did.

He was also very impressed with cleaning job. As you know he has always been very fussy with his cars so he fully appreciated the great job your team did.

The pressure is really on me now to “keep it up” J

Dominic was so impressed with your place that he suggests he might even become a panel beater now. He is like Tony and has always had a real interest in cars.

Julie – Wakerley

Hi Joe, Please thank the Bump Shop team for the great job they did on my car.

Mick C – Aspley

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Just wanted to thank you for the great job you did on fixing my car - thanks also for ensuring that I was able to pick it up yesterday. I appreciate your help.

Cameron P - Paddington

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