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FAQ's
What do I do if I have an accident?
If your car is drivable, you can bring it into our workshop for an estimated quote. We can then start to process your insurance claim as soon as possible to get you back out on the road.
What if my vehicle is not drivable?
If the vehicle is not drivable, you can arrange to have it towed to our workshop by calling Wilsons Towing (Wil-Tow) on 1800 945 869 and we will take care of the rest. Insist on having your vehicle towed to The Bump Shop. Do not drive a car that is not road worthy.
Can I get a quote over the phone?
Unfortunately not. Due to the number of variables involved when it comes to vehicle damage, we need to see the vehicle to provide an accurate estimate.
Do I need to contact my insurer or will you do as the repairer?
You will need to contact your insurer to inform them of the accident. They will then provide you with the necessary information needed to process your claim.
How long will it take to repair my vehicle?
This depends on the nature of the damage, the severity of the incident and the availability of parts. We always aim to have your vehicle back on the road as soon as possible. We may uncover hidden damage as we start working which can mean extra hours. Of course, you will be notified if this happens.
Do you provide a warranty or guarantee on vehicle repairs?
Yes, we provide a lifetime warranty!
What payment methods do you accept?
We accept Mastercard, Visa, Amex, EFTPOS and cash.
Am I able to use a hire car while my vehicle is being repaired?
You will have to check with your insurance policy for your exact entitlements. If you are the driver who is not at fault and the other party is fully insured, please contact our office on 07 3268 4900 as we can provide a car at no cost to you.
Will I have to pay an excess for my vehicle repairs?
Please contact your insurance company as this will depend on your current policy.
Blog
Chrome Delete – The Styling New Trend
As with any modern progressive business, we are always looking for ways of aligning our services with current trends & customer requests. In that theme the latest styling for vehicles is refinishing grilles, badges, panels, and other exterior chrome trims in black, this is being referred to as “chrome delete”, and we are offering customized […]
Classic Car Restoration Brisbane
Well it’s nostalgia week at The Bump Shop this time, with a visitation from these two classic restorations. Both vehicles are independently owned and have been lovingly restored, but the owners still require the skill & experience of The Bump Shop Restorers to finesse their vehicles in the form of minor adjustments & paint correction, […]
Red 2017 F Type Jaguar Panel and Paint
We recently received this stunning Red 2017 F Type Jaguar which had been severely damaged in road accident. Of course The Bump Shop being an authorised Jaguar & Land Rover repairer, means that we are already fully equipped and accredited with all of the latest repair & welding methods, and specific tools required to restore […]
Every now and then we are treated to seeing a true enthusiast car, and this Porsche 911 GT3 is by no means any exception. It’s truly loved by its owner, and because he knows the consistent quality The Bump Shop produces, it was his first and only choice for repairs when it suffered accident damage. […]
Aviation Fire Truck Smash Repair
It’s never a dull day at The Bump Shop, because you can never tell what will drive the entrance next. Today it was an Aviation Fire Truck, requiring some repairs, to which our skilled technicians quickly switched focus and rectified the problem, so the vehicle could quickly resume it’s very important duties. All part of […]
Painting Wheels and Brake Calipers
We are being asked more & more frequently about painting Wheels & Brake Calipers, as this change can dramatically enhance the overall look of a vehicle, it’s that edge car enthusiasts search for when wanting to make their special vehicle stand out at the next club meeting. The difference with The Bump Shop, is that […]
Well it’s Christmas again, but for many poor motorists it’s unfortunately also “Hail Season”, so If you have been caught in one of these storms, The Bump Shop could be your saviour. We specialise in all modern techniques for repairing hail damage, with highly trained technicians that can expertly transform these heavily damaged cars back […]
Ford Mustang Panel and Paint Repairs
Over the last few weeks we have been working on significant panel and paint repairs to a gorgeous 2017 Ford Mustang, after sustaining some very serious damage to the driver’s side. The process began with some major panel removal, realignment and welding, all handled expertly by The Bump Shop’s highly skilled Technicians, who ensured all […]
Honda, lift gate rear damage panel repair
We were recently asked to repair this immaculately presented 2018 Honda Jazz, which unfortunately had suffered some significant damage to its lift gate & rear bumper cover. At The Bump Shop we insist on genuine replacement panels for all vehicles, and this Honda was no exception! Once the replacement parts were perfectly colour matched & […]
Bumpshop Car Panel, Paint and Detailing Services
These days The Bump Shop is not only recognised for outstanding panel & restoration repairs to all makes & models, but it is also the “go to place” for car enthusiasts who want their prized possessions lovingly cleaned, polished & detailed. We offer many services such as: interior care, including specialist leather treatments, under body […]
Phone
Fax
(07) 3268 4692
Email
Office Hours
Monday-Friday: 8.00am – 4.00pm
Saturday: 8.30am – 11.30am
Saturday: 8.30am – 11.30am
QUOTING Hours
Monday-Friday: 1.00 pm – 2.00pm
Saturday: 8.30am – 11.30am
No appointment required between these times.
Saturday: 8.30am – 11.30am
No appointment required between these times.
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